Vulnerability as an Asset Issue 144, January 25, 2024 We’ve all heard about EQ as the skill and management strategy transcending IQ. Emotional Quotient is defined as the ability to perceive, use, understand, manage, and handle emotions (Wiki) and the ability…
The Risk of Certainty Issue 143, January 18, 2024 Human nature, at its deepest core, reinforces our longing for certainty and the prospect of security and stability. We don’t want things around us to change. We want assurance that what…
What is Normal? Issue 142, January 11, 2024 How many times have we heard, “the new normal.” Or conversely, the longing to return to what was normal. Or an optimistic claim to create a modern normal. Well, guess what, there…
Is This Us? Issue 141, January 4, 2024 If you just landed on the planet from elsewhere, or you are a student of modern media, you might believe that America is polarized, disappointed, angry, mentally ill, always dancing in front…
2023’s Reader’s Choice: The 5 Most Popular Issues of 2040 Ideas and Innovations Issue 140, December 21, 2023 2023 is wrapping up and we’re doing a reader’s choice this week. After all, we preach customer centrism and make it a…
When Your Reach Exceeds Your Grasp Issue 139, December 14, 2023 Here’s a question for you as we wrap up 2023: Why have so many organizations reset themselves by dramatically cutting back on their staff and operations? Why did their…
Inspiration for Commitment, Redefinition, and Reinvention Issue 138, December 7, 2023 What We Can Learn From Others For many of us, this year has been one of surprises and some unexpected gifts. Global events have become 24/7 headlines on our…
Bias Revisited Issue 137, November 30, 2023 If you have been following our newsletters, you know that we have a fascination about bias. In fact, from our observations about workplace dysfunction, leadership disconnect, market orientation dislocation, and digital transformation gone…
Belonging Matters Issue 136, November 23, 2023 The most fundamental motivation among the human species is to belong. Belonging is implicit in sharing trust, affinity and caring about someone or something bigger than yourself. Renown philosopher Dan Dennett in a…
Power Plays Issue 135, November 16, 2023 As mindful observers of today’s national and global discourse, we would be among the first to remind you that we are all both a witness and a victim to power positioning among politicians,…