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The Value of Intangibles

The Value of Intangibles Issue 132, October 26, 2023 We continue to be fascinated by the value proposition of intangibles. This isn’t some weird magical idea. We’re talking about assets that have no physical form but are nonetheless valuable. Considering that we are living in a digital marketplace, intangibility has a profound relevance despite our inherent and deeply programmed need to see, feel, and touch something tangible. If it can be seen, felt, and touched we believe it is real…

Misinformation, AI, Cyber Troops, and Our Need for Guardrails

Misinformation, AI, Cyber Troops, and Our Need for Guardrails Issue 131, October 19, 2023 We’re taking a moment (again) to consider the implications of the speed of technological change confronting us daily. What was charmingly referred to as the information superhighway by Al Gore back in 1993 has morphed into a bullet train … run by AI. What’s more, we face those with malicious intent to manipulate our opinions, bend our minds into believing fiction and influence us in what…

The Present

The Present Issue 130, October 12, 2023 We’re picking up on a theme we’ve been hearing recently. It’s not exactly a new idea, but it resonates as we are challenged by living in an increasingly disruptive and disturbing world. It is, quite simply, living in the present. Professor Scott Galloway (love him or not) has increasingly peppered his critical commentaries with the realization that his career has been defined by planning for the future informed by the past. His existential…

The Motivation of Manipulating Data and Information to a Desired Outcome

The Motivation of Manipulating Data and Information to a Desired Outcome Issue 129, October 5, 2023 Some recent headlines have reported disturbing news about respected and respectable scholars falsifying or just ignoring data conclusions in scholarly papers. This is another example of the skepticism many of us have with the shifts in misinformation flooding our inboxes and newsfeeds, compelling each of us to exercise our critical thinking skills. And the examples we’re referring to aren’t even results of AI. It…

What Would You Do?

What Would You Do? Issue 128, September 28, 2023 We’ve all been in business situations that are uncomfortable, confrontational, and dysfunctional. Even after spending decades building a career, we can get a curveball that puts us in an untenable position. In our newsletters we seek to surface new ideas and realities of the workplace, always recognizing that the human factor is always of paramount importance and influence. It is our intention to help you and your organization manage change, successfully…

Preventive and Supportive Questions

Preventive and Supportive Questions Issue 127, September 21, 2023 Chances are when things go wrong it’s because of poor communication. You’d think that we would have figured out by now how to communicate with each other effectively. All the strategy in the world goes down the tubes if you can’t speak it. And managing a team starts and stops with listening and communicating clearly and empathetically. The biggest landmine? Asking questions. Do it wrong and the conversation comes to a…

How the European Union Is Ahead on Privacy

How the European Union Is Ahead on Privacy Issue 126, September 14, 2023 It has been over a year since we summarized privacy policy actions (or inactions) that will impact you as well as your organization. Why haven’t we written more on the topic? To be honest, there has been little if any action here in the US at the Federal level despite continued news about incidents that result in negative consequences across our society. While inaction continues at the…

The Value of Observation Through the Lens of Complexity Theory

The Value of Observation Through the Lens of Complexity Theory Issue 125, September 7, 2023 One of anyone’s life goals is to be a good observer. It’s fruitful to watch how things unfold around us as we try to make sense of the patterns and connections. Almost everything around us is connected, has interdependence, and influences all the parts that comprise the whole of a system. And that includes the systems of society and, of course, our organizations. In that…

Defining Innovation

Defining Innovation Issue 124, August 31, 2023 Innovation is one of the most hackneyed, misinterpreted, and overused buzzwords in today’s business vocabulary. Ask anyone – including yourself – to define innovation in context of the strategy and operations of doing business in the ever-changing digital economy. You may struggle to define it and asking others will often result in wildly different responses. We did a straw poll to see what the general consensus was on what innovation means. Here are…

Planning Ahead

Planning Ahead Issue 123, August 24, 2023 With all the data at our disposal, why aren’t we connecting the dots to ensure better outcomes? To be more specific, let’s look at our healthcare system – and you can use it as a metaphor for your own strategic planning. Next Gen Career Shifts Take two trends: the US population is aging and so many next gens are more interested in entrepreneurship and tech startups than medicine as a career. What are…