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The Transformation Plateau: Why Change Stalls in the Messy Middle

The Transformation Plateau: Why Change Stalls in the Messy Middle Issue 241, December 4, 2025 The early enthusiasm everyone on the team had was palpable. Six months ago, leaders announced a sweeping digital transformation initiative with all the fanfare that major change initiatives deserve. The town hall was packed, Slack channels were full of employee chatter, and everyone seemed optimistic. Executives spoke passionately about the future and the problems being solved. Early adopters volunteered eagerly for pilot programs. The organization’s…

The Truth About Transformation Revised and Expanded – Leading in the Age of AI, Uncertainty, and Human Complexity

When I published the first edition of “The Truth About Transformation” in 2022, organizational transformations were already failing at a stubborn 70% rate that had persisted for decades despite increasingly sophisticated technology, better project management methodologies, and unprecedented access to change management frameworks. The premise of that book was simple but uncomfortable: transformation failures aren’t primarily technology problems or strategy problems; they’re human psychology problems that organizations systematically ignore because addressing them requires confronting realities that make leaders uncomfortable. Three…

Ideas and Innovations Thanksgiving Week Sampler 2025 – A Season of Reflection and Gratitude

Ideas and Innovations Thanksgiving Week Sampler 2025 A Season of Reflection and Gratitude Issue 240, November 27, 2025 As we gather around tables this Thanksgiving week, we pause to recognize what truly matters in our organizations and our lives. The season of gratitude invites us to reflect on the connections we’ve built, the communities we’ve fostered, and the shared purposes that bind us together. This week, rather than exploring a single topic, we’re offering a curated sampler of seven Ideas…

When Your Expertise Becomes Obsolete – Navigating Professional Identity Crisis in the Age of Constant Change and Transformation

When Your Expertise Becomes Obsolete Navigating Professional Identity Crisis in the Age of Constant Change and Transformation Issue 239, November 21, 2025 A senior radiologist with thirty years of experience recently shared something that haunts many professionals: “I spent twenty years learning to see what others miss in diagnostic imaging. Six months later, the algorithm outperforms every human radiologist in the department.” AI hadn’t replaced her job entirely. But her professional identity was formed around her expertise. That expertise came…

The Authenticity Paradox in Transformation Leadership

The Authenticity Paradox in Change and Transformation Leadership Why Being “Authentic” During Organizational Change Can Sometimes Be the Most Inauthentic Thing a Leader Can Do, and What Psychological Adaptability Actually Requires The Leadership Dilemma Nobody Talks About Every eader faces the same impossible question: Should I share my doubts about this change initiative, or project confidence I don’t entirely feel? Conventional leadership wisdom says “be authentic.” Research on psychological safety emphasizes transparency. Your executive coach probably tells you to “bring…

The Resistance You Can’t See – Identifying and Redirecting 12 Hidden Types

The Resistance You Can’t See Identifying and Redirecting 12 Hidden Types Issue 238, November 13, 2025 Last month, a COO discovered her most enthusiastic champion was simultaneously running a shadow project to prove the old way still worked. He wasn’t lying when he supported the change. He genuinely believed in both futures at once, hedging his bets on which would win. This is what we call positive resistance, and it’s one of the most dangerous forms of opposition your efforts…

The Grief You Can’t Name – How Change and Transformation Influence You

The Grief You Can’t Name How Change and Transformation Influence You Issue 237, November 6, 2025 “This process, these checks, they’re not just procedures. They’re who we are. Without them, what are we?” A quality control inspector at an organization said this during the implementation of AI-powered quality systems. His voice wasn’t defensive. It was vulnerable. He wasn’t arguing against efficiency. He was mourning an identity. This is what most change and transformation leaders miss. When organizations ask people to…

Why Smart People Make Bad Decisions: The Psychology of Bias in Leadership

Why Smart People Make Bad Decisions: The Psychology of Bias in Leadership Issue 235, October 23, 2025 We have been documenting why smart people make bad decisions for several years. We thought we’d see random failure patterns across different types of leaders. But what emerged was much more systematic. The same cognitive traps keep appearing regardless of industry, education level, or experience. It’s almost like intelligent leaders create their own blind spots. Note: Related to this article, we have launched…

The Nostalgia Trap: How Faulty Memories Destroy Change and Transformation Initiatives

The Nostalgia Trap: How Faulty Memories Destroy Change and Transformation Initiatives Issue 234, October 16, 2025 Think about the last system, process, or tool your organization replaced. Now, be honest—how long did people complain that “the old way was better?” A week? A month? Are they still saying it? In this issue, we are exploring why your brain lies to you about the past, how nostalgia becomes the silent killer of change and transformation initiatives, and what happens when entire…

The AI Double-Edged Sword: A Professional Identity Problem

The AI Double-Edged Sword: A Professional Identity Problem Issue 232, October 2, 2025 As artificial intelligence rapidly matures across industries, what does this mean for human intelligence, decision-making, and professional expertise? How do professionals understand how AI is shifting and how it influences their professional identity? How do individual leaders redefine and transition themselves to the new reality? Nearly a year ago, we wrote Will AI Replace You? Our intent was to spark a conversation among professionals to explore how…

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