Case Study: A Tale of Two Cities Issue 117: July 13, 2023 We now present a true story, a tale as old as time, of what happens when you unknowingly create resistance to change. We’ll share the saga and let…
Are You Ready? Issue 112, June 8, 2023 Wrong question. Are your customers ready? Is the market ready? Actually, the real question is a fusion of both. Is the customer base in your market ready to adopt what you have…
Does Your Organization Have Tunnel Vision? Issue 99, March 16, 2023 You think you see a light at the end of the digital tunnel, and then you realize it is the blinding light of tunnel vision that has derailed you…
Targeted Transformation Issue 68: August 11, 2022 What’s the default approach to organizational pivots and transformation? Popular opinion is that technology will lead the way and the workforce will follow. It’s a seductive, but majorly misguided notion. First and foremost,…
Readiness for Transformation We work with many clients that are passionate about transforming their business models to be more competitive in a digital marketplace, catalyzed by customer/member/client demand. However, organizations with traditional business practices are particularly challenged by bridging the…