Kevin Novak

The Confidence Calibration Problem Why Self-Assessment Fails Us at the Worst Possible Moments Issue 247, January 15, 2026 In virtually every meeting where decisions are being made, someone in the room is speaking with authority on a subject they understand poorly, while someone else with genuine expertise is holding back because they’re not confident their perspective or even the information they have is valuable. This asymmetry shapes outcomes in ways we rarely recognize. This phenomenon of human behavior cuts across…

The Advice We Never Take Why Leaders Seek Counsel They Systematically Ignore Issue 246, January 8, 2026 A CEO I worked with several years ago hired three different consulting firms over 18 months to advise on the same strategic question. Each firm conducted extensive research, interviewed stakeholders, and delivered comprehensive recommendations. Each recommendation pointed in essentially the same direction. And each time, he thanked them, paid their invoices, and proceeded exactly as he had intended before asking. When I asked…

The Psychology of Fresh Starts Why January Optimism Fails and What Actually Makes Change Stick Issue 245, January 2, 2026 Fresh starts are seductive. They promise change and transformation without the messy work of actual change and transformation. Every January, leaders announce bold new initiatives, teams commit to better collaboration, and individuals embrace change with the enthusiasm of people who have conveniently forgotten how last year’s resolutions ended. The calendar turns, and we believe this time will be different. We…

Holiday Week Sampler 2025 A Season of Hope, Renewal, and New Beginnings Issue 244, December 26, 2025 As we gather during this holiday week between Christmas and the New Year, we find ourselves in a unique moment of transition. The celebrations of the past few days give way to quiet reflection, and the promise of a fresh year beckons just ahead. This week’s sampler draws from our archive of 243 issues to explore themes that feel especially relevant during this…

The Case for Strategic Patience Why Leaders Should Know When to Hold Back Issue 243, December 18, 2025 A CEO had a vision for where her organization needed to go. She could see the full picture clearly: the new capabilities they would build, the market position they would claim, and the organizational changes that would be required along the way. It was ambitious, and it was right if the organization was to continue growing and remain relevant. But when she…

When Change Champions Burn Out The Hidden Cost of Driving Change and Transformation Issue 242, December 11, 2025 She was exactly the kind of employee every leader dreams of when launching a change initiative or an organization-wide transformation. When the organization’s leadership announced the initiative eighteen months ago, she volunteered immediately. She learned the new processes faster than anyone else. She became the steady go-to for confused colleagues, the calm presence in tense project meetings, the translator helping others make…