A Playbook for Operational Assessment You’ve decided to mobilize your whole organization to pivot from past practices to better meet the needs of stakeholders in a dynamic, quickly evolving marketplace. You’ve completed all the planning meetings, rewritten the strategy and identified the tactics. You believe your organization is ready to achieve your new goals. But wait a minute. Are you sure you are ready? According to a recent report Lucid conducted with Forrester, “improving operational efficiency” is the #1 initiative…