The Unintended Consequences of Indecision Issue 87, December 22, 2022 Should I stay or should I go? Should we pivot or stay the course? Are my next-gens going to quietly quit? How are we going to make more money in such a disruptive economy? Is everyone going to agree with me? Am I going to be held accountable? Do I even need to be accountable? And why is everything so damned hard all the time? If you are a leader,…
Uncertainty and Disruption Issue 78, Oct 20, 2022 You know something’s happening, but you don’t know what it is. Your competition is edging ahead. Your stakeholders are ambivalent. Your workforce is listless. Your management team is exhausted. Nothing that worked before is working now. You’re not alone. High performance in disruptive markets puts everyone to the test and on edge. Old strategies don’t work because conditions have changed. Managing a remote workforce with traditional management tactics doesn’t work because they’re…
The Shape of Things to Come Issue 79: Oct 27, 2022 As we contemplate the end of another year, now is a good time to revisit the opportunities and shortfalls of technology. And to clear up some popular theories that may be losing ground. As we have said many times, technology is no panacea or silver bullet, it is simply a tool to augment our intelligence, make our solutions smarter and help us measure what matters in a way that…
Systems Thinking Powers Actionable Solutions in Three Easy Steps The Past Is No Playbook for the Future Issue 76: Oct 6, 2022 If by chance you have been asleep for the past three decades, you may have missed the success of a systems thinking strategic model. Everyone who understands climate change realizes that we (all of us, sentient and non) live in a closed-loop, interconnected system. That understanding is based on the ability to look at life holistically, connecting the…
Targeted Transformation Issue 68: August 11, 2022 What’s the default approach to organizational pivots and transformation? Popular opinion is that technology will lead the way and the workforce will follow. It’s a seductive, but majorly misguided notion. First and foremost, it’s the human factor that will make or break any strategic plan. And that’s the focus of our new book, The Truth about Transformation. Our playbook takes a deep focus on what you need to know, the questions you should…
To Be Forewarned Is to Be Forearmed Issue 64: July 14, 2022 The savvy, experienced executives are curious, informed, and naturally anticipate the future, not catch up to it. That usually requires these individuals to step out of their comfort zones and confront ambiguity and change head-on. They support their teams and coach them to think critically and stretch to maintain high performance, both individually and for the organization. This may sound obvious, but in our experience, we have encountered…
Transformation Is a Messy Business Issue 58: June 2, 2022 When it comes to digital transformation, some thought leaders correlate it to chaos theory. We’ve all heard about chaos theory, even if we don’t understand it. Dumbed down, it’s the mathematical theory that explains what seems random and chaotic but that in actuality has underlying patterns, an interconnectedness and self-organization that can give order and logic to what seems chaotic on the surface. As we have continued to share in…
How Illusion and Delusion Derail Organizations Issue 56: May 19, 2022 Two colleagues just attended their monthly executive committee meeting. One is the chief revenue officer of the organization, and the other is the head of marketing. The organization is struggling with diminishing membership revenues and sponsorship sales are running behind. The salesperson gave an upbeat, optimistic presentation asserting they would close the revenue gap by the end of the quarter. The marketing executive had a completely different take on…
Why Does Context Matter to Every Individual and Organization? Issue 54: May 5, 2022 In times of uncertainty and ambiguity, context is essential to providing clarity in communications and interpersonal relations – both personal and professional. It has become a challenge to understand others when there is an abundance of misinformation and personal spin on the facts. Even more confusing, history is recorded according to the historian’s context, which can be a highly personal interpretation. Worst case, the lack of…
Transitioning, Under Pressure … or Voluntarily Issue 52: April 21, 2022 Does this sound familiar? You have spent most of your professional life perfecting who you are and have chosen to become. It’s a significant investment to fine-tune a life that conforms to your beliefs, hopes and dreams. Then wham! You have become marginal, or even worse, irrelevant. Suddenly (although it was gradual in coming if you had been paying attention) you have to reinvent yourself. This turning point is…