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The Customer Value Proposition and Relationship of Trust

The Impact of Digital The Customer Value Proposition and Relationship of Trust By Kevin Novak June 15, 2021 5 min read First-Party Data Transformation in the Age of Compliance With evolving privacy policies and technology changes facing organizations of all sizes, the operative strategy is getting back to basics and building an ecosystem of trust with your stakeholders. This ecosystem strategically focuses on building and deepening first-party data and shifts a culture to be data driven. The value proposition you…

Is Your Association or Society Essential?

The Impact of Digital Is Your Association or Society Essential? By Kevin Novak July 14, 2020 5 min read Growing Preparedness and Trust In the era of the Covid-19 pandemic, the concept of whether your business, or your job, is essential has moved to the forefront of our society. According to various news sources e.g., FastCompany, Business Insider, US News Report, and Fortune: the consensus is that an essential organization offers services critical for a functional society and that the…

Sustaining Relevance and Revenue: The AIA Story

The Impact of Digital Sustaining Relevance and Revenue: The AIA Story By Kevin Novak March 24, 2020 14 min read 2020 Update: A Correlation of Times and Events As the World grapples with the Coronavirus crisis and resulting uncertainty in life, the economy and the future, there are similarities found in 2008 on what we may expect and what we should prepare for. Associations are and will be needed more than ever to serve the role as a resource, a…

Association Member Engagement: Your Path to Retention and Revenue

The Impact of Digital Association Member Engagement: Your Path to Retention and Revenue By Kevin Novak September 28, 2019 6 min read Professional and trade associations routinely struggle with the acquisition and retention of members. Ultimately, members stay if they believe it is a valuable relationship. The solution? Member engagement through digital transformation is the link between acquisition and retention. Engagement will propel professional association growth through increased member retention and greater interest among non-members to join. Digital Transformation Digital…

B2B Transformation Requires Innovation

The Impact of Digital B2B Transformation Requires Innovation By Kevin Novak July 6, 2017 6 min read Are you feeling the shifting sands in the current business environment? The business environment and the market are evolving at a rapid pace. Traditional business models aren’t producing the expected results nor the level of revenue required to maintain and grow the business. Today’s environment requires a business to understand what is evolving around them and to also look inward to determine what…

The Convergence of B2C and B2B Buyer Behaviors

The Impact of Digital The Convergence of B2C and B2B Buyer Behaviors By Kevin Novak June 30, 2017 5 min read Challenged with conversion? The B2C and B2B business environment and the market are evolving as buyer behaviors change. The changes in awareness (finding information), consideration (evaluating options) and decision (making the purchase) are significant and challenge firmly held beliefs on how to engage and convert B2C consumers or B2B buyers. Most of the practices and methods that historically worked…

B2P Case Study: Dramatically Increasing Membership Among Science Teachers

The Impact of Digital B2P Case Study: Dramatically Increasing Membership Among Science Teachers By Kevin Novak June 18, 2017 5 min read Increasing relevance via data, segmentation and using a B2P Approach Digital continues to disrupt traditional models and practices. The growth of content alone has upended formerly lucrative publishing businesses and radically changed the relationship of associations to members and member prospects. What was once seen as a easy purchase, join or renewal decision is now made more challenging…

The B2P Approach: How to Make a Member Value Proposition, and Why It’s Important

The Impact of Digital The B2P Approach: How to Make a Member Value Proposition, and Why It’s Important By Kevin Novak June 17, 2017 4 min read Is your current value proposition creating the results you expect? We are introducing a new approach called B2P or Business to Professional. As the modern buyer evolves their behaviors, personalization and communication of value to an individual has become critical to producing the results you expect. As the modern buyer becomes the majority,…

Top 3 Ways Niche Publishers and Media Companies can Transform Their Digital Revenue Model

The Impact of Digital Top 3 Ways Niche Publishers and Media Companies can Transform Their Digital Revenue Model By Kevin Novak June 5, 2017 5 min read The Content Machine, Data and Technology A recent report by MIT Sloan Management Review and Deloitte found that nearly 90% of managers surveyed report that their industry is likely to be disrupted by digital technologies. Yet less than half of the managers report that their company is doing enough to prepare for this…

The Revenue Shift and Digital

The Impact of Digital The Revenue Shift and Digital By Kevin Novak June 5, 2017 6 min read Media Companies Transforming Business Models in Digital Are you seeing your revenue shift? Are you seeing your traditional revenue sources decline? Are you finding the dynamic marketplace and digital disruption upending what has historically worked well for you? I am sure you answered yes to most if not all of the questions. You are not alone. One simply needs to look around…