The Risk of Certainty Issue 143, January 18, 2024 Human nature, at its deepest core, reinforces our longing for certainty and the prospect of security and stability. We don’t want things around us to change. We want assurance that what we know is true and real. We want certainty that we made the right decisions and choices so that outputs and outcomes will be what we expect. Ambiguity creates anxiety and insecurity and makes us defensive. Ambiguity makes most of…
Uncertainty and Disruption Issue 78, Oct 20, 2022 You know something’s happening, but you don’t know what it is. Your competition is edging ahead. Your stakeholders are ambivalent. Your workforce is listless. Your management team is exhausted. Nothing that worked before is working now. You’re not alone. High performance in disruptive markets puts everyone to the test and on edge. Old strategies don’t work because conditions have changed. Managing a remote workforce with traditional management tactics doesn’t work because they’re…