The Need for Reversed Learning Issue 149, February 29, 2024 Is it really true that you can’t teach an old dog new tricks? If you’re an old dog in a digital marketplace, you don’t have a choice. Let’s say you are an editor. You used to work with writers to create provocative, well-researched, surprising articles. Today, you have to write titles, headlines, and content to optimize search and game the online systems. Or let’s say you are a marketer. You…
The Value and Challenge of Compromise Issue 148, February 22, 2024 How many times did your parents tell you to, “Pick your battle.” And then in the next breath say, “Never compromise your values.” That ambiguity could be confusing to a child, but is mind-bending to an adult navigating our complex, polarized society. Increasingly public opinion is becoming less compromising, leaving common ground hard to find. Compromise: Positive or Negative? In its most basic sense, a compromise can be understood…
Do You Fall Prey to Oversimplification? Issue 147, February 15, 2024 We all do it. We oversimplify when it suits us or when we believe that is what our audience wants to hear. In business, we have been programmed not to share too many financial details and just report the high-level numbers. Or not get all techy; talk in plain English. Avoid all those legal terms that make heads spin. Can’t you just say that a different way? Add to…
How Clock Time Reshaped the World and Work Issue 146, February 8, 2024 We think it’s safe to say that most of us take clock time for granted. Timepieces are ubiquitous; they are on our stoves, microwaves, refrigerators, walls, radios, wrists, and mobile phones. From 1300 to 1600, they were the centerpiece of small towns placed on towers and public buildings, which dramatically changed how people ordered their lives. So fast forward and timepieces have become so affordable and mobile…
Randomness and Flukes: Changing the Course of History Issue 145, February 1, 2024 Hindsight is foresight, yet we may be better equipped to predict the future with the benefit of so much emerging tech. But what AI and ML don’t anticipate is the random moments that change the course of history. What’s frustrating is that you rarely see those moments in real-time. We suggest the reason is that we are looking for the wrong thing, making those random occurrences nearly…
What is Normal? Issue 142, January 11, 2024 How many times have we heard, “the new normal.” Or conversely, the longing to return to what was normal. Or an optimistic claim to create a modern normal. Well, guess what, there is no normal. Nor was there ever one. We have operated in a disruptive, asymmetrical marketplace for over a century of continuous change. The difference today is the speed of communications that transmit the market conditions that we face 24/7. …
Is This Us? Issue 141, January 4, 2024 If you just landed on the planet from elsewhere, or you are a student of modern media, you might believe that America is polarized, disappointed, angry, mentally ill, always dancing in front of its mobile phones, and with a chip on its shoulder. Is this really us? Is this who we are? The issue is whether our actions, beliefs, and values are representative of who’ve always been. Or in the current fractious…
When Your Reach Exceeds Your Grasp Issue 139, December 14, 2023 Here’s a question for you as we wrap up 2023: Why have so many organizations reset themselves by dramatically cutting back on their staff and operations? Why did their aspirations seem so out of line with their new reality? Whatever happened to foresight? This syndrome makes us think of two quotes from two distinctly different individuals. Poet Robert Browning said, “A man’s reach should exceed his grasp, or what’s…
Bias Revisited Issue 137, November 30, 2023 If you have been following our newsletters, you know that we have a fascination about bias. In fact, from our observations about workplace dysfunction, leadership disconnect, market orientation dislocation, and digital transformation gone awry, conscious, or subconscious bias is usually at the root of the problem. It may sound simplistic, but what we don’t know we don’t know can shortstop the best of intentions and the most optimistic plans. When we think of…
Power Plays Issue 135, November 16, 2023 As mindful observers of today’s national and global discourse, we would be among the first to remind you that we are all both a witness and a victim to power positioning among politicians, world leaders, global business moguls, and everyday bullies. And as is often the case, when bad behavior is prevalent on the world stage, it tends to trickle down to the local level in organizations, relationships, families, and institutions. It is…