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Ideas and Innovations Newsletter

Are You Sure You Matter?

Are You Sure You Matter? Issue 133, November 2, 2023 Holding onto next-gen workers and customers (born between 1997 and 2012) requires more than a trick up your sleeve.  They are actively changing up the rules of engagement in, and for, organizations of all sizes — whether they are employees or customers.  Call them naïve or a brutal force of nature with critical mass, they are redefining the workplace culture and the brand/customer value proposition. Here’s the key thought: You…

Kevin Novak
November 2, 2023
Ideas and Innovations Newsletter

The Value of Intangibles

The Value of Intangibles Issue 132, October 26, 2023 We continue to be fascinated by the value proposition of intangibles. This isn’t some weird magical idea. We’re talking about assets that have no physical form but are nonetheless valuable. Considering that we are living in a digital marketplace, intangibility has a profound relevance despite our inherent and deeply programmed need to see, feel, and touch something tangible. If it can be seen, felt, and touched we believe it is real…

Kevin Novak
October 25, 2023
Ideas and Innovations Newsletter

Misinformation, AI, Cyber Troops, and Our Need for Guardrails

Misinformation, AI, Cyber Troops, and Our Need for Guardrails Issue 131, October 19, 2023 We’re taking a moment (again) to consider the implications of the speed of technological change confronting us daily. What was charmingly referred to as the information superhighway by Al Gore back in 1993 has morphed into a bullet train … run by AI. What’s more, we face those with malicious intent to manipulate our opinions, bend our minds into believing fiction and influence us in what…

Kevin Novak
October 19, 2023
Ideas and Innovations Newsletter

What Would You Do?

What Would You Do? Issue 128, September 28, 2023 We’ve all been in business situations that are uncomfortable, confrontational, and dysfunctional. Even after spending decades building a career, we can get a curveball that puts us in an untenable position. In our newsletters we seek to surface new ideas and realities of the workplace, always recognizing that the human factor is always of paramount importance and influence. It is our intention to help you and your organization manage change, successfully…

Kevin Novak
September 28, 2023
Ideas and Innovations Newsletter

Preventive and Supportive Questions

Preventive and Supportive Questions Issue 127, September 21, 2023 Chances are when things go wrong it’s because of poor communication. You’d think that we would have figured out by now how to communicate with each other effectively. All the strategy in the world goes down the tubes if you can’t speak it.  And managing a team starts and stops with listening and communicating clearly and empathetically. The biggest landmine?  Asking questions.  Do it wrong and the conversation comes to a…

Kevin Novak
September 20, 2023
Ideas and Innovations Newsletter

Why We Overcommit

Why We Overcommit Issue 122, August 17, 2023 Nike may disagree, but just say no! Let’s take a pause to consider how we make decisions and why we often over-commit. We wrote an entire book, The Truth About Transformation, about the misconceptions surrounding change and transformation. Many think the greatest obstacle to a significant change is the lack of resources or technological finesse. Those are contributing factors for sure, but the single barrier to change is: Us. Individuals. Our leadership,…

Kevin Novak
August 17, 2023
Ideas and Innovations Newsletter

Are You Ready? – Ideas and Innovations from 2040

Are You Ready? Issue 112, June 8, 2023 Wrong question. Are your customers ready? Is the market ready? Actually, the real question is a fusion of both. Is the customer base in your market ready to adopt what you have considered building and offering as you seek to stabilize, grow, and expand your organization? Put another way, is what you are contemplating developing something nice to have or necessary? Then add a layer of complexity to that: if the customer…

Kevin Novak
June 7, 2023
Ideas and Innovations Newsletter

The Case for Slow Work – Ideas and Innovations from 2040

The Case for Slow Work Issue 111, May 31, 2023 How do we anticipate what’s next before the breakthroughs are even made that will ultimately shape the future? History is written in the eye of the beholder. False assumptions are the roots of history, only to be reversed/updated/revised when new information is revealed to correct the false narrative. One way to look at it is how Piet Hut, astrophysicist at the Institute for Advanced Study at Princeton University, describes scientific…

Kevin Novak
May 31, 2023
Ideas and Innovations Newsletter

Can You Imagine Living Only in the Past? – Ideas and Innovations from 2040

Can You Imagine Living Only in the Past? Issue 109, May 18, 2023 What if there were term limits on your ideas, thoughts, hopes and dreams? What if you reached a point in your life where you learned nothing new and were limited by your past experiences and body of knowledge? And if this were the case, and you led an organization, you might become irrelevant pretty quickly since you wouldn’t have the knowledge and scope to address today’s issues…

Kevin Novak
May 18, 2023
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