decision-making Archives

Are You Sure You Matter?

Are You Sure You Matter? Issue 133, November 2, 2023 Holding onto next-gen workers and customers (born between 1997 and 2012) requires more than a trick up your sleeve. They are actively changing up the rules of engagement in, and for, organizations of all sizes — whether they are employees or customers. Call them naïve or a brutal force of nature with critical mass, they are redefining the workplace culture and the brand/customer value proposition. Here’s the key thought: You…

Kevin Novak

November 2, 2023

Ideas and Innovations Newsletter

The Value of Intangibles

The Value of Intangibles Issue 132, October 26, 2023 We continue to be fascinated by the value proposition of intangibles. This isn’t some weird magical idea. We’re talking about assets that have no physical form but are nonetheless valuable. Considering that we are living in a digital marketplace, intangibility has a profound relevance despite our inherent and deeply programmed need to see, feel, and touch something tangible. If it can be seen, felt, and touched we believe it is real…

Kevin Novak

October 25, 2023

Ideas and Innovations Newsletter

The Motivation of Manipulating Data and Information to a Desired Outcome

The Motivation of Manipulating Data and Information to a Desired Outcome Issue 129, October 5, 2023 Some recent headlines have reported disturbing news about respected and respectable scholars falsifying or just ignoring data conclusions in scholarly papers. This is another example of the skepticism many of us have with the shifts in misinformation flooding our inboxes and newsfeeds, compelling each of us to exercise our critical thinking skills. And the examples we’re referring to aren’t even results of AI. It…

Kevin Novak

October 5, 2023

Ideas and Innovations Newsletter

Hubris – Ideas and Innovations from 2040

Hubris Issue 115, June 29, 2023 Every day we assess the potential rewards along with the real and perceived risks of the situations, desires, tasks, and ideas we confront. We may not be consciously aware of these assessments, but they are happening all the time. Our ever-expanding technical prowess has resulted in new tools, more efficient production, opportunities to transform ideas into reality, and new platforms to engage and connect. We also have access to expanding our knowledge and deferring…

Kevin Novak

June 28, 2023

Ideas and Innovations Newsletter

As the World Turns – Ideas and Innovations from 2040

As the World Turns Issue 113, June 15, 2023 We’re taking a pause to share several trends that we believe are bellwethers for a sustainable future. And we’re not including climate change, although it clearly ranks high on anyone’s list as a cause for concern. We’re talking about two trends that don’t get much attention: population shifts and life expectancy. Here’s the big picture from the UN: The world’s population is expected to increase by two billion people, from 7.7…

Kevin Novak

June 14, 2023

Ideas and Innovations Newsletter

Making Faulty Assumptions, Part II – Ideas and Innovations from 2040

Making Faulty Assumptions, Part II Issue 108, May 11, 2023 Last week we explored how making bad assumptions can derail a business model and debilitate a team. Operational assessment and readiness can fall victim overnight based on assumptions that are out of alignment with shared purpose and market orientation. As we have stated, often the infrastructure can be so dysfunctional that bringing new strategies to life and achieving new goals simply isn’t possible. Here are a few signs that indicate…

Kevin Novak

May 11, 2023

Ideas and Innovations Newsletter

What Happens When You Make Assumptions? – Ideas and Innovations from 2040

What Happens When You Make Assumptions? Issue 106, May 4, 2023 Does your organization have what it takes to succeed? For example, how many times a day do you make an assumption? On a scale of magnitude, perhaps it’s the assumption that the sun will rise each morning and gravity will still be in place at night — to assuming that other people will drive responsibly and the trash in your neighborhood will be picked up. Assumptions are based on…

Kevin Novak

May 3, 2023

Ideas and Innovations Newsletter

The Distortion of Time – Ideas and Innovations from 2040

The Distortion of Time Issue 103, April 13, 2023 With our celebration and awe of emerging tech (think generative AI), there is a basic issue that we rarely consider: the distortion of time. What we mean is that we are in such a hurry to develop and adopt new tech that we frequently leapfrog over its actual relevance, usefulness or even its consequences to our organizations and business models. Let alone do we address the potential legal or policy issues…

Kevin Novak

April 13, 2023

Ideas and Innovations Newsletter

Does Your Organization Have Tunnel Vision? – Ideas and Innovations from 2040

Does Your Organization Have Tunnel Vision? Issue 99, March 16, 2023 You think you see a light at the end of the digital tunnel, and then you realize it is the blinding light of tunnel vision that has derailed you. In considering how to change, transform or simply adapt to changing conditions across a market or profession, organizations (including ourselves) often fall back to doing what we know best and what has worked in the past under different circumstances. Believing…

Kevin Novak

March 16, 2023

Ideas and Innovations Newsletter

The Consequences of Unbounded Optimism – Ideas and Innovations from 2040

The Consequences of Unbounded Optimism Issue 94, February 9, 2023 All societies live by stated or perceived mantras. In the United States we reach for the stars, believe the sky is the limit, and if we build it, they will come. These sentiments permeate our culture, inspire our children, and guide our business leaders. We love entrepreneurialism; we reward it, admire it, and aspire to it. The entrepreneurial spirit and manifest destiny represent the American can-do ingenuity and genius of…

Kevin Novak

February 9, 2023

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