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The Confidence Calibration Problem – Why Self-Assessment Fails Us at the Worst Possible Moments

The Confidence Calibration Problem Why Self-Assessment Fails Us at the Worst Possible Moments Issue 247, January 15, 2026 In virtually every meeting where decisions are being made, someone in the room is speaking with authority on a subject they understand poorly, while someone else with genuine expertise is holding back because they’re not confident their perspective or even the information they have is valuable. This asymmetry shapes outcomes in ways we rarely recognize. This phenomenon of human behavior cuts across…

The Advice We Never Take – Why Leaders Seek Counsel They Systematically Ignore

The Advice We Never Take Why Leaders Seek Counsel They Systematically Ignore Issue 246, January 8, 2026 A CEO I worked with several years ago hired three different consulting firms over 18 months to advise on the same strategic question. Each firm conducted extensive research, interviewed stakeholders, and delivered comprehensive recommendations. Each recommendation pointed in essentially the same direction. And each time, he thanked them, paid their invoices, and proceeded exactly as he had intended before asking. When I asked…

The Psychology of Fresh Starts – Why January Optimism Fails and What Actually Makes Change Stick

The Psychology of Fresh Starts Why January Optimism Fails and What Actually Makes Change Stick Issue 245, January 2, 2026 Fresh starts are seductive. They promise change and transformation without the messy work of actual change and transformation. Every January, leaders announce bold new initiatives, teams commit to better collaboration, and individuals embrace change with the enthusiasm of people who have conveniently forgotten how last year’s resolutions ended. The calendar turns, and we believe this time will be different. We…

Holiday Week Sampler 2025 – A Season of Hope, Renewal, and New Beginnings

Holiday Week Sampler 2025 A Season of Hope, Renewal, and New Beginnings Issue 244, December 26, 2025 As we gather during this holiday week between Christmas and the New Year, we find ourselves in a unique moment of transition. The celebrations of the past few days give way to quiet reflection, and the promise of a fresh year beckons just ahead. This week’s sampler draws from our archive of 243 issues to explore themes that feel especially relevant during this…

The Case for Strategic Patience – Why Leaders Should Know When to Hold Back

The Case for Strategic Patience Why Leaders Should Know When to Hold Back Issue 243, December 18, 2025 A CEO had a vision for where her organization needed to go. She could see the full picture clearly: the new capabilities they would build, the market position they would claim, and the organizational changes that would be required along the way. It was ambitious, and it was right if the organization was to continue growing and remain relevant. But when she…

When Change Champions Burn Out – The Hidden Cost of Driving Change and Transformation

When Change Champions Burn Out The Hidden Cost of Driving Change and Transformation Issue 242, December 11, 2025 She was exactly the kind of employee every leader dreams of when launching a change initiative or an organization-wide transformation. When the organization’s leadership announced the initiative eighteen months ago, she volunteered immediately. She learned the new processes faster than anyone else. She became the steady go-to for confused colleagues, the calm presence in tense project meetings, the translator helping others make…

The Transformation Plateau: Why Change Stalls in the Messy Middle

The Transformation Plateau: Why Change Stalls in the Messy Middle Issue 241, December 4, 2025 The early enthusiasm everyone on the team had was palpable. Six months ago, leaders announced a sweeping digital transformation initiative with all the fanfare that major change initiatives deserve. The town hall was packed, Slack channels were full of employee chatter, and everyone seemed optimistic. Executives spoke passionately about the future and the problems being solved. Early adopters volunteered eagerly for pilot programs. The organization’s…

Ideas and Innovations Thanksgiving Week Sampler 2025 – A Season of Reflection and Gratitude

Ideas and Innovations Thanksgiving Week Sampler 2025 A Season of Reflection and Gratitude Issue 240, November 27, 2025 As we gather around tables this Thanksgiving week, we pause to recognize what truly matters in our organizations and our lives. The season of gratitude invites us to reflect on the connections we’ve built, the communities we’ve fostered, and the shared purposes that bind us together. This week, rather than exploring a single topic, we’re offering a curated sampler of seven Ideas…

When Your Expertise Becomes Obsolete – Navigating Professional Identity Crisis in the Age of Constant Change and Transformation

When Your Expertise Becomes Obsolete Navigating Professional Identity Crisis in the Age of Constant Change and Transformation Issue 239, November 21, 2025 A senior radiologist with thirty years of experience recently shared something that haunts many professionals: “I spent twenty years learning to see what others miss in diagnostic imaging. Six months later, the algorithm outperforms every human radiologist in the department.” AI hadn’t replaced her job entirely. But her professional identity was formed around her expertise. That expertise came…

The Resistance You Can’t See – Identifying and Redirecting 12 Hidden Types

The Resistance You Can’t See Identifying and Redirecting 12 Hidden Types Issue 238, November 13, 2025 Last month, a COO discovered her most enthusiastic champion was simultaneously running a shadow project to prove the old way still worked. He wasn’t lying when he supported the change. He genuinely believed in both futures at once, hedging his bets on which would win. This is what we call positive resistance, and it’s one of the most dangerous forms of opposition your efforts…

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