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Being Human in the Age of AI: Trust, Adoption, and Ethical Dilemmas

Being Human in the Age of AI: Trust, Adoption, and Ethical Dilemmas Issue 233, October 9, 2025 Here’s a test: Think about yesterday. How many AI recommendations did you follow without a second thought? Your Netflix queue. Your GPS route. Maybe even what to cook for dinner. Now think about the last major strategic decision you made at work. Did you trust AI the same way? Or did something in your gut say, “Wait. I need to think about this.”…

The AI Double-Edged Sword: A Professional Identity Problem

The AI Double-Edged Sword: A Professional Identity Problem Issue 232, October 2, 2025 As artificial intelligence rapidly matures across industries, what does this mean for human intelligence, decision-making, and professional expertise? How do professionals understand how AI is shifting and how it influences their professional identity? How do individual leaders redefine and transition themselves to the new reality? Nearly a year ago, we wrote Will AI Replace You? Our intent was to spark a conversation among professionals to explore how…

Invisible Friction Is Slowing Your Strategy

Invisible Friction Is Slowing Your Strategy Issue 231, September 25, 2025 Earlier this year, the new CEO of a high-tech organization rushed to get an AI tool that promised to revolutionize customer onboarding into production. She was recognized as a “hot shot” talent who had staked her reputation on being a visionary and early mover. She was always several steps ahead of everyone else. She was also very persuasive and had convinced the board to invest in the tool, but…

Coaching Across Generations: Why One Size Never Fits All

Coaching Across Generations: Why One Size Never Fits All Issue 230, September 18, 2025 Over the past two weeks, we have focused on executive burnout, exploring why, in today’s complex business environment, executives are considering alternatives to management strategies to regain mental equilibrium. Leaders are also innovating ways to manage a workforce to reduce the mental drain of today’s management pressures. We conclude this three-part series with an exploration of how to coach a multi-generational workforce. As always, the human…

From Boss to Coach: A Strategy for Executive Burnout

From Boss to Coach: A Strategy for Executive Burnout Issue 229, September 11, 2025 As we kick off the Fall 2025 sports season, it’s an opportune moment to examine a fundamental shift that can help lighten leaders’ burnout: pivoting from boss to coach. Successful athletic coaches don’t play every position themselves – instead, they develop each player’s individual skills to strengthen the team overall. Similarly, leaders can’t know everything, but they can empower others to contribute their expertise to collective…

The Mental Overload of Modern Leadership: Why Today’s Executives Are Burning Out Differently

The Mental Overload of Modern Leadership: Why Today’s Executives Are Burning Out Differently Issue 228, September 4, 2025 Productivity solutions are creating productivity problems. Consultants preach “work-life balance,” and executives install meditation apps and block calendar time for “strategic thinking.” Relaxation tactics aside, many successful leaders are quietly admitting something ominous: They’ve never worked longer hours, and they’ve never felt more cognitively exhausted. A 2025 HR Dive survey found that 70% of C-suite executives are considering leaving their roles to…

The Human Factor Behind Employee Retention: Why Job Embeddedness Beats Perks

The Human Factor Behind Employee Retention: Why Job Embeddedness Beats Perks Issue 227, August 28, 2025 We’ve been solving the wrong problem. Organizations are spending billions on yoga studios, free meals, and basketball courts while their best talent walks out the door anyway. U.S. median job tenure sits at just four years. For employees aged 25-34, it’s a mere 2.7 years. According to Axios, small businesses face the highest churn rates and must pay an estimated 20% of an average…

Why CEOs Are Going Back to Command-and-Control (And Why It Will Backfire)

Why CEOs Are Going Back to Command-and-Control (And Why It Will Backfire) Issue 226, August 21, 2025 We’re seeing some surprising headlines: Andy Jassy essentially told his 1.5 million employees, “It’s my way or the highway.” AT&T’s CEO told his workforce they’re replaceable. Starbucks’ new leader wrapped a return-to-office mandate in softer language about “human connection.” What’s really happening here isn’t just about productivity, AI or office space. It’s also potentially signaling fear and control. Transactional Culture For months, we…

Smart Marketing Is a Mirror, Not a Megaphone

Smart Marketing Is a Mirror, Not a Megaphone Issue 225, August 14, 2025 Too many marketers are holding onto the past, mistaking marketing for broadcasting. They default to the megaphone—amplifying messages, shouting out value props, and pushing campaigns into the world with the hope that someone, somewhere, will care. Too often, this is what digital marketing feels like: We cover our eyes, hit send and hope it works. One message for all (the buckshot model) is antiquated. Just like broadcast…

How Human Emotion, Identity, and History Shape Decisions

How Human Emotion, Identity, and History Shape Decisions Issue 224, August 7, 2025 It is human emotion, identity and history that shape our culture and inform our decisions. So, here’s a question that should keep every leader awake at night: In an era where data-driven decision-making and AI-powered analytics lead strategy, why do so many consequential business choices still get made in conference rooms based on gut feelings, unspoken fears, and organizational memories? There appears to be an ongoing debate…