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decision-making

Ideas and Innovations Newsletter

De-Risking Too Much Choice in Organizational Decision-Making

De-Risking Too Much Choice in Organizational Decision-Making Issue 184, October 31, 2024 You are ready to publish an article in the content section of your website and you go to GPT4 to game the system and fine-tune the title with SEO phrases to attract the most search traffic possible.  You cut and paste the article into OpenAI’s tool, enter the prompt and voila!  GPT spits out 20 choices. It then asks you if you want it to expand on any…

Kevin Novak
October 31, 2024
Ideas and Innovations Newsletter

How Talented Are You at Achieving Consensus?

How Talented Are You at Achieving Consensus? Issue 183, October 24, 2024 One of the major sticking points in organizational (even family) decision-making is the pursuit of a shared goal in building consensus while recognizing the diversity of opinions, thoughts and expertise of those involved. But first, for the record, consensus is a general agreement about something, either an idea or opinion that is shared by all the people in a group (Brittanica). And add to that, the result of…

Kevin Novak
October 24, 2024
Ideas and Innovations Newsletter

Why Do We Lie? The Sequel

Why Do We Lie? The Sequel Issue 180, October 3, 2024 Even the most optimistic among us must admit that we are living in an unprecedented and unpredictable public arena of deliberate misinformation and lies. It has become accepted behavior, and among some, a badge of honor. It is confusing and discouraging that intentional lies have become part of the fabric of our lives. If we don’t know what is true and whom to trust, it can lead to the…

Kevin Novak
October 2, 2024
Ideas and Innovations Newsletter

The Trouble with Making Assumptions and Over-Generalizations

The Trouble with Making Assumptions and Over-Generalizations Issue 160, May 16, 2024 We’ve noticed a disturbing trend over the past three years. To put it bluntly, organizations including governments, are making many assumptions about their stakeholders and constituents. The assumptions stem from over-generalizations, past knowledge, or due to wearing blinders.  In each instance, we will discuss how you, the consumer, will bear the cost and impact of these behaviors. Failing to See the Total System Let’s take a US political…

Kevin Novak
May 16, 2024
Ideas and Innovations Newsletter

The Misfortunes of Uninformed Urgency

The Misfortunes of Uninformed Urgency Issue 159, May 9, 2024 We write often and passionately about the sense of urgency organizations should feel as they manage disruptive marketplaces, unpredictable consumer trends, and geopolitical instability. Coupled with urgency are our mantras about market orientation, shared purpose, and critical thinking.  We could stop right there but we’re not going to! We don’t want our advocation about modern leadership and organizational strategies to become platitudes and buzzwords. In that spirit, we’re taking a…

Kevin Novak
May 9, 2024
Ideas and Innovations Newsletter

The Value of Reflective Decision-Making

The Value of Reflective Decision-Making Issue 155, April 11, 2024 Admit it, most of us are stressed out and often filled with anxiety.  We are time-pressed. Overbooked. Distracted. Confused. Dumbfounded. Surprised. And potentially even trending to pessimism. We are trying to make sense of events we can’t control that are hurtling toward us daily through our news feeds. A Moment in Time We’re also grappling with the speed of change in the digital economy and our connected society. The news…

Kevin Novak
April 10, 2024
Ideas and Innovations Newsletter

Unintended Consequences: Decision-Making and Economic Interconnectedness

Unintended Consequences: Decision-Making and Economic Interconnectedness Issue 151, March 14, 2024 We’re entering the fray in the debate on the economy. And central to this debate is a refresher focused on our inability to make connections, see patterns and anticipate how micro and macro trends can radically and consequentially compromise our approach to solving real or perceived problems. In solving what we see as immediate problems (low wages, inflation, price-gouging, lack of skilled workers and migration as examples), there are…

Kevin Novak
March 14, 2024
Ideas and Innovations Newsletter

Do You Fall Prey to Oversimplification?

Do You Fall Prey to Oversimplification? Issue 147, February 15, 2024 We all do it.  We oversimplify when it suits us or when we believe that is what our audience wants to hear. In business, we have been programmed not to share too many financial details and just report the high-level numbers. Or not get all techy; talk in plain English. Avoid all those legal terms that make heads spin. Can’t you just say that a different way? Add to…

Kevin Novak
February 14, 2024
Ideas and Innovations Newsletter

The Risk of Certainty

The Risk of Certainty Issue 143, January 18, 2024 Human nature, at its deepest core, reinforces our longing for certainty and the prospect of security and stability. We don’t want things around us to change. We want assurance that what we know is true and real. We want certainty that we made the right decisions and choices so that outputs and outcomes will be what we expect. Ambiguity creates anxiety and insecurity and makes us defensive. Ambiguity makes most of…

Kevin Novak
January 17, 2024
Ideas and Innovations Newsletter

When Your Reach Exceeds Your Grasp

When Your Reach Exceeds Your Grasp Issue 139, December 14, 2023 Here’s a question for you as we wrap up 2023: Why have so many organizations reset themselves by dramatically cutting back on their staff and operations?  Why did their aspirations seem so out of line with their new reality? Whatever happened to foresight? This syndrome makes us think of two quotes from two distinctly different individuals. Poet Robert Browning said, “A man’s reach should exceed his grasp, or what’s…

Kevin Novak
December 12, 2023
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