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Being Human in the Age of AI: Trust, Adoption, and Ethical Dilemmas

Being Human in the Age of AI: Trust, Adoption, and Ethical Dilemmas Issue 233, October 9, 2025 Here’s a test: Think about yesterday. How many AI recommendations did you follow without a second thought? Your Netflix queue. Your GPS route. Maybe even what to cook for dinner. Now think about the last major strategic decision you made at work. Did you trust AI the same way? Or did something in your gut say, “Wait. I need to think about this.”…

Are We Playing Monopoly as a Society?

Are We Playing Monopoly as a Society? Issue 153, March 28, 2024 Big tech has been taken to task repeatedly often without a complete understanding of who they are, what they do and how their business model functions. For many, it seems elusive to understand their motives, wrapped up in proprietary strategy. And frankly, just about no one (certainly not the average individual) can figure out what they’ve been up to and what their intentions are.  Are they out to…

Bias Revisited

Bias Revisited Issue 137, November 30, 2023 If you have been following our newsletters, you know that we have a fascination about bias. In fact, from our observations about workplace dysfunction, leadership disconnect, market orientation dislocation, and digital transformation gone awry, conscious, or subconscious bias is usually at the root of the problem. It may sound simplistic, but what we don’t know we don’t know can shortstop the best of intentions and the most optimistic plans. When we think of…

The Case for AI Guardrails

The Case for AI Guardrails Issue 119, July 27, 2023 Whatever you think about the U.S. government or our elected officials, it does have guardrails in place to protect its citizens. For pharma and food products, it’s the FDA.  For workplace safety there’s OSHA. For mobility safety, it’s the Department of Transportation. For safe investments, there’s the SEC. For consumer protection, there’s the Federal Trade Commission. For AI and emerging tech, there’s nothing. Setting Boundaries By human nature, we set…

The Future of Personal Agency – Ideas and Innovations from 2040

The Future of Personal Agency Issue 102, April 6, 2023 It can’t come as a surprise that many people feel they are losing their sense of personal agency in the face of such rapid technological change, global disruptions and polarized social and political factions. Personal agency? It’s a “sense that I am the one who is causing or generating an action. A person with a sense of personal agency perceives himself/herself as the subject influencing his/her own actions and life…

Breaking the Bond of Trust – Ideas and Innovations from 2040

Breaking the Bond of Trust Issue 97, March 2, 2023 One of the unexpected outcomes of the pandemic was the development of a new level of trust between leaders and their corporate level workforce. With entire skilled workers at organizations forced out of the office and working remotely, the workforce and management had to implicitly trust one another to meet deadlines, goals, and quarterly expectations. During this time a shift to measuring performance by outcomes, not time or face-to-face contact…

ChatGPT: Shapeshifting Our World – Ideas and Innovations from 2040

ChatGPT: Shapeshifting Our World Issue 95, February 16, 2023 If you’ve been paying even a nanosecond of attention to the tech news headlines, you might think the universe shifted on November 30, 2022, when OpenAI introduced its natural language, generative program that produces text and images in response to user prompts, ChatGPT. Yes, we know that everyone under the tech corridors’ suns have weighed in on its disruption.  And guess what, we’re going to as well, and as you will…

Belonging Matters – Ideas and Innovations from 2040

Belonging Matters Issue 85, December 8, 2022 According to the British Columbian First Nation Haida, if you have forgotten or lost your language and your stories you are among the walking dead. (And there are only 24 people left in that nation that speak their endangered language.) The same could be said about evolving an organization’s purpose, using the past to help redefine the future, moving toward a shared purpose and always staying true to an organization’s North Star. A…

What Does It Mean to Practice Gratitude? – Ideas and Innovations from 2040

What Does It Mean to Practice Gratitude? Issue 83, Nov 23, 2022 We’ve been thinking about gratitude, and not just because it’s the season. Every era has its set of challenges and disasters, and each ensuing decade we think it’s getting worse. But we would argue that perception is based on the human condition that we are risk averse and generally content to live in a safe and secure bubble, professionally and personally. That’s not an indictment, it’s just the…

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