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Resisting the Escalation Trap

Resisting the Escalation Trap Separating Smart Persistence from Stubborn Commitment Issue 223, July 31, 2025 How do you balance what you think your customers need versus what they want? Let’s say you are ahead of the trend curve in your…

The Costs of Driving Efficiency

The Costs of Driving Efficiency Organizational Transformations We Live Through But Don’t Notice Issue 221, July 17, 2025 What is the cost of driving efficiency? In the process of ensuring the sustainable profitability of an organization, the business model becomes…

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