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The Temptation of Addition Bias

The Temptation of Addition Bias Issue 211, May 8, 2025 We are addressing a common strategy that many organizations use to solve an immediate problem. Addition bias is something we’re pretty sure you have encountered as a problem-solving strategy when…

Does Substance Always Matter?

Does Substance Always Matter? Issue 175, August 29, 2024 Style over substance. This is a matter of debate that keeps social commentators relevant – at least in their own eyes. And it’s the eyes, the optics, that seem to be…

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