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Survival Mode Leadership: The Hidden Costs of Managing by Fear

Survival Mode Leadership: The Hidden Costs of Managing by Fear Issue 217, June 17, 2025 When employees hear their manager’s footsteps approaching, their palms shouldn’t start sweating. When a team meeting is called, hearts shouldn’t race with dread. Yet across organizations worldwide, this is exactly what’s happening. A recent study from Staffing Industry Analysts found that 75% of workers have left a job specifically to escape a toxic boss. The number one driver of workplace toxicity? Fear-based leadership. This begs…

Measuring What Matters: Navigating the KPI Labyrinth in an Era of Information Overload

Measuring What Matters: Navigating the KPI Labyrinth in an Era of Information Overload Issue 215, June 5, 2025 Let’s get to the bottom line up front: In a business environment drowning in data, the organizations that will thrive are those that master the art of strategic data curation instead of collection, asking “why” before “what,” and building KPI ecosystems that connect rather than isolate. Last week we offered advice and some philosophical thought about leading and managing in today’s whiplash…

How to Navigate Transformation Despite Data Noise

How to Navigate Transformation Despite Data Noise Issue 214, May 29, 2025 Here’s the world we live in professionally: “In today’s world, business leaders must navigate rising global competition coupled with unprecedented interconnectedness, disruptive technological forces, persistent economic uncertainty and proliferating geopolitical crises,” says JPMorgan’s Chairman and CEO Jamie Dimon. (Axios) And here’s the world many of us live in personally: “Body hacking is a favorite pastime, best exemplified by the Oura Ring, a quiet status symbol in the C-suite…

The Temptation of Addition Bias

The Temptation of Addition Bias Issue 211, May 8, 2025 We are addressing a common strategy that many organizations use to solve an immediate problem. Addition bias is something we’re pretty sure you have encountered as a problem-solving strategy when dealing with business challenges. To set the scene, we offer you a case study. Trouble in Paradise This situation may sound familiar. Let’s say you are responsible for audience development for a media brand, association membership or event production. Your…

The Power Principle: Why Influential Leaders Outperform Forceful Ones

The Power Principle: Why Influential Leaders Outperform Forceful Ones Issue 207, April 10, 2025 We are intrigued by the uneasy balance between power and force – a debate that has recently become a focus of the American dialogue. This cultural conversation is underscored by author David Hawkins who wrote the insightful “Power vs. Force.” According to Hawkins, there’s an important distinction: “True power uplifts and serves the whole, while force demands justification and serves the few.” Here’s a simple way…

The Courage to Change Your Mind: Lessons from a Nobel Laureate’s Final Decision

The Courage to Change Your Mind: Lessons from a Nobel Laureate’s Final Decision Issue 205, March 27, 2025 Think about making decisions. We make countless decisions daily, both major and trivial. We make them consciously, subconsciously, and more concerning, unconsciously. We often write about the decision-making of individuals, groups, teams and entire organizations, because decisions, the choices we make in work and life, are what drive us forward and can put us into unexpected places. Customer decisions based on products…

Decision-Making: The Revolving Door of Organizational Centralization and Decentralization

Decision-Making: The Revolving Door of Organizational Centralization and Decentralization Issue 202, March 6, 2025 We have been keen observers of an organizational cyclical pattern to solve problems that we call the revolving door of centralization and decentralization. Organizations across many industries experience this recurring pattern, shifting between these two organizational constructs. Counterintuitively, organizations seem to repeat the cycle every few years, often framed as a novel strategic solution to operational challenges. A decentralized approach fails. Centralize. A centralized function becomes…

Mastering the Art of Decision-Making in Uncertain Times: Part Two: A Practical Guide

Mastering the Art of Decision-Making in Uncertain Times: Part Two: A Practical Guide Issue 197, January 30, 2025 Last week we explored how to understand how we make decisions in uncertain times. We said that uncertainty has become a certainty, challenging leaders to think differently when it comes to managing change and transformation. Today, we are tackling the issue with a practical guide for improving decision-making skills that is relevant to our disruptive personal and professional environment. Our guide is…

Managing Ethical Dilemmas: A Human-Centric Approach to AI Adoption

Managing Ethical Dilemmas: A Human-Centric Approach to AI Adoption Issue 194, January 9, 2025 It has become clear that the acceleration of AI applications has the potential to upend life as we have known it.  It is impossible to deny the power of AI manifestations (platforms, chatbots, interfaces) to improve and influence our personal and professional lives. Many individuals are already diving deeply and embracing the use of AI for most if not all tasks. Others are holding out after…

AI Mindshifts: The Death of Brands

AI Mindshifts: The Death of Brands Issue 192, December 26, 2024 Let’s take a moment over the holidays to fantasize about the future. It’s a future that is all about you – that is to say, your favorite future. We present a mash-up of several emerging, predictive threads that you might want to start thinking about before it’s too late. What we are suggesting today might be surprising considering how we have repeatedly focused on (more like beating the dead…