How Human Emotion, Identity, and History Shape Decisions Issue 224, August 7, 2025 It is human emotion, identity and history that shape our culture and inform our decisions. So, here’s a question that should keep every leader awake at night:…
Resisting the Escalation Trap Separating Smart Persistence from Stubborn Commitment Issue 223, July 31, 2025 How do you balance what you think your customers need versus what they want? Let’s say you are ahead of the trend curve in your…
How Clock Time Reshaped the World and Work Issue 146, February 8, 2024 We think it’s safe to say that most of us take clock time for granted. Timepieces are ubiquitous; they are on our stoves, microwaves, refrigerators, walls, radios,…
What is Normal? Issue 142, January 11, 2024 How many times have we heard, “the new normal.” Or conversely, the longing to return to what was normal. Or an optimistic claim to create a modern normal. Well, guess what, there…
When Your Reach Exceeds Your Grasp Issue 139, December 14, 2023 Here’s a question for you as we wrap up 2023: Why have so many organizations reset themselves by dramatically cutting back on their staff and operations? Why did their…